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Helpdesk

This page contains a number of links to important tools and information related to your role as a faculty or staff member of Heritage.

For Everyone

myHeritage – This is our college management system and learning management system database.  It houses our students records, course catalogue, semester catalogue, and is the platform of choice for publishing course material and engaging with students.

salo.heritagecs.edu – Knowledgebase site published by the IT team that contains how-to and tutorial documentation for many of the IT systems that are in use at Heritage.

discoverheritage.ca – This website.  This is our main public-facing platform for everything related to academics, programs, courses, student life, news & events, and media publications.

Zoho Remote Support Session – A quick link to the Zoho remote support utility.

Recording Studio Use Agreement – Heritage has a well equipped recording studio.  Please fill out this form if you would like to rent the space.

For Staff & Faculty

Outlook on the Web – This is a web-based version of our email platform.  Use it from anywhere in the world.

Office 365 – This is the online portal for your Heritage-provided Office 365 account.  Use this link to access online versions of Word, Excel, PowerPoint, OneDrive, and Teams.  This portal will provide you authenticated access to other apps such as ADP Workforce Now.

  • OneDrive – Online cloud storage.  Use OneDrive to store files in the cloud and access them from any PC, Mac, iOS, or Android device.  Please consider this article on Getting Started with OneDrive for a more in-depth look at using this tool in your day-to-day work.
  • Microsoft Teams – video conferencing, communication, file sharing, and collaboration.

Heritage 3CX Voice System – This is our telephone server that handles extensions, voicemail, inbound, and outbound calling.

New Hire Activation – Use this form to submit relevant information about a new employee hire to the Finance Department, IT Department, and Receptionist. The information in this form will allow these departments to setup appropriate systems and accounts for the user, and to procure equipment.

Enroll My Mac – Download and install the Company Portal app to enable Single-Sign On (SSO) to securely access your Heritage email, files, and apps.

For Students

Residence Network Jack Activation Request – Heritage provides a network jack in each residence room. Please fill out this form to notify the Heritage IT department about the jack located in your room so it can be activated.